Every HoneyFil order includes a 60-day satisfaction promise.
The 60-day window runs from your original purchase date, not your delivery date. If you're not satisfied within that window, contact support to start the refund process.
Contact support through our contact page or by phone, referencing your order number. Your order confirmation email is the document this process relies on. Refunds are typically processed back to your original payment method.
Original shipping costs, where applicable, are non-refundable outside of the product refund itself.